Children's Services Regional Manager

Enhance Family Day Care

Enhance Family Day Care is looking for an experienced Children's Services Manager to help the Approved Provider lead, promote and grow exceptional home-based education and care. If you are motivated to make a difference in the lives of educators and families, APPLY NOW.

Wanting to lead people who care as much about making a difference as you do?

About us

Research states that the first five years of a child's life are the most important for their ongoing development. Our organisation has spent almost half a century ensuring families have a flexible, home-based choice of early education and care option for their children. 

Enhance Family Day Care is a value based not for profit organisation, operating across Queensland. 

We know that without dedicated and committed team members our ability to make a difference in the lives of children, families and community would not be possible. 

About the role

The Children Service's Manager is the lead communicator, manager, and champion of our services in the region. You will oversee our operations with coordination of employees and educators across four locations in South Queensland. 

You will be responsible for:

  • Working proactively to market and promote Family Day Care as a rewarding career for early childhood educators. You will develop innovative recruitment strategies that align to our organisational values and will be responsible for coaching your team on these skills and strategies to recruit both educators and families.
  • Meeting KPI’s on educator recruitment and retention.
  • Developing strategic and program-level approaches to assist in achieving the purpose, values and operational objectives of our organisation. 
  • Providing strategic advice and input to the further development of our services on a state-wide level ensuring consistency of service standards and operations. 
  • Developing the culture and capability of our team to ensure we have the skills to take our services into the future.

The role requires some travel to our locations in Ipswich, Warwick, Kingaroy and Bundaberg and other limited travel as required. 

About you

You have a passionate and personal commitment to influencing the outcomes for children, families and community. Whilst you have a background in early childhood education and care you are able to use your business skills and experience to grow the business. You also have the ability to think and act innovatively about how we ensure quality outcomes and services in a regulated and complex environment. You manage budgets effectively finding ways to make the dollar stretch and meet your financial targets. You can demonstrate how you have done this in your previous roles. 

You are excited about the opportunity to work alongside, celebrate and inspire dedicated team members in being the best they can be. You are a problem solver and solutions focused and able to work effectively across teams in a matrix style organisation to achieve change and improvements in productivity. You can clearly articulate your leadership style and how you lead change and mentor your team. 

Holding the organisation's belief and values strong, you can assist others to achieve our purpose. You make this happen by being a strong listener, enabling others to act, are resilient and act in congruency with your personal and professional values.


We are a well-established and growing community-based organisation that offers employees genuine flexible work arrangements, remuneration commensurate with responsibility, and a supportive team environment. We also offer 5 weeks annual leave.

How to apply

Applications should provide on no more than 2 pages, a cover letter detailing how you demonstrate your ability to meet the requirements of the role and a copy of your resume.  

For assistance or for further information please visit or contact Cathy Cahill, General Manager Children Services via

Apply now via Ethical Jobs.

Practice Mentor/Coordinator | Rockhampton & Capricorn Coast

Enhance Family Day Care

Join our mission to lead our sector in providing exceptional home-based early childhood education and care!

Work for purpose

Successful futures start early. Research states that the first five years of a child's life are the most important for their ongoing development.  Our Organisation has spent almost half a century ensuring families have a flexible, home-based choice of early education and care option for their children.

Family Day Care Association Queensland (FDCAQ) is the approved provider of Enhance Family Day Care and the state's leading peak body for the family day care sector. Since 1977, FDCAQ has been the leading voice in advocating, researching, and promoting the benefits of family day care.  Our services include family day care, in-home care, and educational and professional services.  

We are a values-led, profit for purpose Organisation.  Without our dedicated and committed team members, the ability to make a difference in the lives of children, families and the community would not be possible.

The opportunity

We are currently looking for a Practice Mentor/ Co-ordinator to join our Enhance Family Day Care Services team based in Central Queensland between Emerald and Rockhampton to service the Central Highlands region. Enhance Family Day Care is the largest family day care service provider in Queensland with 13 family day care services located across the state.

This is a permanent part time position (25 hours per week), reporting  to the Northern Queensland Children’s Services Manager.  However, the hours may increase as and when our services grow in the region.  This position would best suit someone who is happy to work part time but with the flexibility to increase their hours in the future if needed.

Practice Mentors/Coordinators are a critical role in our organisation in positively promoting the uniqueness of family day care. Our Practice Mentors represent our brand in the community and are the key liaison between Enhance Family Day Care and our valued Educators.  Our Practice Mentors ensure our Educators have the resources and support they need to deliver a high-quality service, whilst supporting their personal wellbeing.

Key responsibilities include:

  • Regular visits to Educators to ensure regulatory compliance of the service and the safety and wellbeing of children in their care.
  • Training & development of Educators particularly in knowledge of quality frameworks, regulations, and service policies to increase their capability.
  • Building strong and meaningful relationships with Educators to ensure they are supported.
  • Engaging with children and parents to ensure good communication and on-going support.
  • Mentor and coach Educators to ensure compliance and continuous improvement.
  • Build community connections to promote and increase awareness of Family Day Care.

What you need:

Essentially you will have:

  • Diploma or above in early learning education or related
  • Previous experience working in children’s education and care
  • Ability to lead and mentor others, and work independently
  • Drivers’ license and the ability to travel regularly to our services
  • Flexible to work outside of normal hours and travel to remote services

Our culture

We are a values-led Organisation; we are passionate about what we do. We want people who share our values and beliefs, and who can bring real diversity to our business. We want our team members to feel supported, included and valued.

Why Enhance?

People want to be innovative, develop and grow. We want work/life balance to spend more time with our families.

Our teams are empowered to be autonomous and think outside the square.  There are opportunities to work and learn other areas of the business if desired, as well as professional development and training.   We support our teams and their families by offering flexible work options and cover all travel expenses with a work car provided when traveling to service to the Central Highlands region.

Before you apply…..

  • To be considered for the role, please make sure you meet the requirements outlined above.
  • Visit our website to get a better understanding of what we do:

How to apply

Please submit your resume and a cover letter (no more than 2 pages) outlining your suitability for the role.

If you have any enquiries about the role and would like a copy of the job description please contact Cathryn Ackroyd or call 0427543651.

Only shortlisted candidates will be contacted. 

Candidates MUST be eligible for a Blue Card and National Police Clearance.

 No recruitment agencies please.

The application form will include these questions:

  • Do you have a current Working with Children (WWC) Check?
  • Do you have a current Police Check (National Police Certificate) for employment?
  • Have you worked in a role which requires a sound understanding of the National Quality Framework?
  • Are you available to travel for this role when required?

Apply now via Seek!