Services & Coordination Units
All Family Day Care Educators are supported by a Service of their choice. Each Service has at least one central office, known as the Coordination Unit, located in metropolitan, rural and remote regions across Queensland.
It is the role of the Coordination Unit staff to support, assist and provide guidance to the Educators within their Service.
How Coordination Units support Educators
Educator Induction
Provides a detailed induction program for all onboarding Educators
Personalised Support
Provides ongoing consistent support, personalised to each Educators
Professional Development
Provides access to professional development and training opportunities.
Technical Support
Administers timesheets and pays the Child Care Benefit and Child Care Rebate to Educators of behalf of families
Compliance
Provides compliance support to ensure Educators meet the required legislative standards.
In-Home Visits
Provides hands on support by conducting regular visits to Educator's homes
Safety Assessments
Conducts regular assessments to ensure the safety of children whilst in care
Curriculum Advice
Provides curriculum support and guidance in creating personalised learning programs
Family Interviews
Conducts interviews with prospective families on behalf of Educators
Referrals
Refers enrolling families to Educators with suitable vacancies
Feedback
Provides feedback to families regarding their children's learning outcomes
Alternative Care
Provides alternative care arrangements when regular Educator is unavailable, where possible
